Now TV Apps - HBO GO

Product ID:
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Reward Redemption period:
22 September 2017 – 31 December, 2017

Reward collection period:

22 September 2017 – 31 December, 2017


Frequently Asked Questions
Q1. What is the content of HBO GO? 
A1. HBO GO Service provided more than 1,200 hours of HBO Original content from the classic to the latest series, plus Hollywood blockbusters available across 5 HBO live channels and video-on-demand. New programs are available six hours after US telecast. You can enjoy the HBO original series and movies with Chinese subtitles.

Q2. What is Now ID? Can I watch the content on HBO GO on more than one device at the same time?
A2. You need to sign up a Now ID with your personal email before using the HBO GO App. Please go to > “My Account” to register the Now ID. You may stream contents on 2 devices at the same time across 5 registered devices.

Q3. HBO GO Service is being expired, any automatic renewal of contract?
A3. Your subscription to HBO GO will be terminated by system automatically on the day of the service expiry without prior notice.

Q4. What is the resolution of HBO GO? Does it support HDMI output?
A4. HBO GO Service allows streaming of video content of quality up to 720p (depends on Internet connection) via the HBO GO App only. HDMI output is not supported.

Q5. Can I download the content at HBO GO? Does it support Chinese subtitles?
A5. Content download is not available at HBO GO. Chinese subtitle is available.

Q6. Can I play the video content via HBO GO outside Hong Kong?
A6. Due to content licensing issues, HBO GO Service is for use within the territory of the Hong Kong SAR only.

Q7. What is the device requirement of HBO GO?
A7. HBO GO Service is accessed via HBO GO App, subject to the following technical requirements:

Operating system requirement:
Android 4.4 and up
iOS 9.0 and up

Your operating system should be original and unmodified. HBO GO Service is not guaranteed on any modified operating systems.

1.One unit of Now TV Apps – HBO GO (“Reward”) can be redeemed by Club Members using 100 Clubpoints on The Club’s website ( from 22 Sep 2017 to 31 December 2017 (“Reward Redemption Period”) and used by Club Members from 22 Sep 2017 to 31 December 2017 (“Reward Collection Period”) at the
2.This Reward must be collected within this Reward Collection Period, or it will be forfeited without further notice.
3.Collection of this Reward is subject to availability.
4.No refund or exchange policy is applicable.
5.This Reward cannot be used in conjunction with any other promotional offers.
6.Club HKT Limited (“The Club”), its affiliates, its staff or representatives shall not be liable in any way for any direct or indirect loss or damage or expense of any kind arising out of, or are in any way connected with any matters in relation to this Reward.
7.The terms and conditions of The Club ( and PCCW Media Limited ( apply.
8.The Club reserves the right to amend these terms and conditions at any time without notice. In case of any dispute, the decision of The Club and PCCW Media Limited is final.
9.In the event of discrepancy or inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail.

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